Customer Experience
Private in Indonesia
Today, technology eases the way people seek financial support to fulfill their needs of funding, from meeting the needs of educational funds to personal installment. We are now living in a digital era where everything can be done practically with the help of technology and innovation. And, seeking financial support now can be found not only from a conventional bank but also from a financial organization that can help people get funding.
The client is a fintech company, a part of an Indonesian-based conglomerate who started the garment business and turned the focus to the bank industry. The company asked WGS to help them develop web and mobile applications which can simplify financiers and borrowers performing the lending process.
This application is developed for the purpose of providing a better and more efficient financial service to customers by using the advantage of the newest online technology. The system provides an ease to customers to apply for a financial service anytime, anywhere. The system backend will be used by admin, while the web and mobile application will be used by financiers and borrowers which covers the lending and borrowing submission through a bank transfer.
The Peer to Peer Lending platform covers three major roles, as follows:
We would like to share some interesting features in this application, as follows:
Web-based Frontend
Web-based Backend
Mobile App
The development of microlending to individuals with few assets is increasing in developing countries while the number of social-minded lending entities is not enough to cover the demand of the market, therefore, the company offers an easy process for individuals to apply for small loans.
The company has developed the web and mobile application that offers ease for customers who seek for loans with a faster process anytime from anywhere without hassle to the conventional banks.
The growth trend in peer to peer lending is positively increasing over the previous year and if there are no massive obstacles, this business is going to make the small business owners cannot afford to ignore this beneficial platform.
The tool can help a company to cut costs on physical infrastructure and operation costs since all processes are moving into online operations, while the customers can save time and avoid difficulties of applying loans to traditional banks.
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