Banking & Finance

Customer Portal for Lease Financing Company

Solution


Customer Experience

Company


Private in Indonesia

Project Overview

Our client a multinational lease financing company, requested a website to improve their customer service. Customers can easily get information on all about their leasing status on the site. The customer portal site that we’ve built for them get the data from another application that we’ve worked on too, the IBM AS/400. It’s helping the customers in getting the latest data on all of their status while easily maintainable by the admin.

Features:

  • Active contract monitoring
  • Maintenance Period & List
  • Repair History

Business Issue

Our multinational lease financing client would like to improve their service so that customers could easily get information on their leasing status.

Business Solution

We help them to build a website acting as customer portal that’s connected to their data center in an IBM AS/400 based application through web services.

Lesson Learned

-

Benefits

The application is very easy to maintain by the company while helping customers find the answer on their contract at any time.

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